Terms & Conditions

Return Policy

We stand behind our products. For any reason, If you are not satisfied with your purchase, you can simply return the products with original receipt using original packaging within 15 days of purchase for an exhchange or store credit. Full refund request returns are subject to deduction of 10% restocking fee plus original shipping charges for regular orders and 25% flat restocking fee for special orders. Before returning any product, please contact us for Return Authorization Code (RAC). All items purchased under "ALL SALES FINAL" will not be returned.

Once your return is received, we will review the item for original quality. You will receive e-mail notification regarding your return or exchange within seven business days.

Item without Return Authorization Code, improperly packaged will be returned to sender. Items that show signs of wear, engraved, altered, or damaged in any way cannot be accepted for return.

Shipping charges will not be refunded, unless the return is due to our error.

 

Pictures

All the jewellery pictures shown in the website are not real size. Approximate dimensions are given in the description. Close-up pictures are used for showing details. We have taken care of showing actual color of the jewellery, but colors may vary based on the monitor type and settings. All the jewellery pictures are property of our compnay.   Copying or saving of pictures is illegal. We track all the ip addresses of such an activity.



Jewelry Weight

Most of the time, all the jewelry weight we mention on our website is accurate. Some times, because of the hand made jewellery, the weight could vary more or less 0.1 to 0.5 grams approximately between different pieces of same design and website may not reflect exact weight.

 

Order Cancellations

We have right to cancel the order for any of the following reasons. 

  • Because of the pricing or weight errors
  • Fraudulent credit card orders
  • Address or credit card CVV code mismatch
  • If we feel the order is not authentic
  • Any other reasons